Frequently Asked Questions
We’ve gathered answers to the most common questions about our products, ingredients, and orders.
If you don’t find what you’re looking for, feel free to reach out — we’re always happy to help.
What makes Beach Glow products different?
Our products are handcrafted in small batches using carefully selected, clean ingredients. We focus on simple, skin-loving formulas inspired by the calm beauty of the coast — designed to turn everyday routines into mindful rituals.
Are your ingredients natural and safe for sensitive skin?
We prioritize gentle, high-quality ingredients and avoid unnecessary additives. While our formulas are designed to be skin-friendly, we always recommend reviewing the ingredient list and performing a patch test, especially if you have sensitive skin.
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times may vary depending on your location, but you will receive tracking information as soon as your order is dispatched.
Can I return or exchange my order?
Due to the nature of our products, we do not accept returns on opened items. If your order arrives damaged or there is an issue, please contact us within 48 hours and we’ll gladly assist you.
How should I store your products?
For best results, store your products in a cool, dry place away from direct sunlight and moisture. Because we use clean formulations, proper storage helps maintain freshness and quality.